.lcm-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:14px;margin-top:1rem}
.lcm-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:12px;overflow:hidden;transition:all .2s}
.lcm-card:hover{border-color:rgba(212,175,55,.4)}
.lcm-card-header{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-bottom:1px solid var(--border-subtle)}
.lcm-avatar{width:34px;height:34px;border-radius:50%;background:rgba(212,175,55,.15);border:1px solid rgba(212,175,55,.3);display:flex;align-items:center;justify-content:center;font-size:.72rem;font-weight:700;color:#d4af37;flex-shrink:0}
.lcm-agent-info{display:flex;align-items:center;gap:10px}
.lcm-agent-name{font-size:.85rem;font-weight:600;color:var(--text-primary)}
.lcm-team{font-size:.7rem;color:var(--text-muted)}
.lcm-rec{display:flex;align-items:center;gap:5px;font-size:.7rem;font-weight:600;color:#c44536}
.lcm-rec-dot{width:6px;height:6px;border-radius:50%;background:#c44536;animation:pulse 1.2s ease infinite}
.lcm-timer{font-size:.72rem;color:var(--text-muted);font-family:monospace;text-align:right}
.lcm-body{padding:12px 14px}
.lcm-stage{font-size:.75rem;font-weight:600;padding:3px 10px;border-radius:20px;background:rgba(212,175,55,.1);color:#d4af37}
.lcm-score-track{flex:1;height:4px;background:var(--bg-hover);border-radius:2px;overflow:hidden}
.lcm-score-fill{height:100%;border-radius:2px;transition:width .8s ease,background .5s}
.lcm-score-row{display:flex;align-items:center;gap:8px;margin:8px 0}
.lcm-score-num{font-size:.72rem;font-weight:700;min-width:36px;text-align:right;color:var(--text-primary)}
.lcm-alert{padding:8px 10px;border-radius:6px;font-size:.73rem;line-height:1.5;margin-bottom:8px}
.lcm-alert.red{background:rgba(196,69,54,.12);border-left:2px solid #c44536}
.lcm-alert.yellow{background:rgba(240,180,41,.12);border-left:2px solid #f0b429}
.lcm-alert.green{background:rgba(74,157,95,.12);border-left:2px solid #4a9d5f}
.lcm-transcript{font-size:.71rem;color:var(--text-muted);font-style:italic;padding:6px 8px;background:var(--bg-hover);border-radius:5px;margin-bottom:8px;line-height:1.5}
.lcm-actions{display:flex;gap:6px}
.lcm-btn{flex:1;padding:6px;border-radius:6px;font-size:.7rem;font-weight:600;cursor:pointer;font-family:inherit;border:1px solid var(--border-subtle);background:var(--bg-hover);color:var(--text-secondary);text-align:center;transition:all .15s}
.lcm-btn:hover{border-color:rgba(212,175,55,.4);color:#d4af37}
.lcm-btn.intervene{background:rgba(196,69,54,.1);color:#c44536;border-color:rgba(196,69,54,.25)}
.lcm-empty{text-align:center;padding:48px 20px;color:var(--text-muted)}
.lcm-empty i{font-size:2rem;margin-bottom:12px;opacity:.3;display:block;color:#d4af37}
.cr-list{display:flex;flex-direction:column;gap:8px;margin-top:1rem}
.cr-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:10px;padding:14px 16px;cursor:pointer;transition:all .2s}
.cr-card:hover{border-color:rgba(212,175,55,.4)}
.cr-card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}
.cr-agent{font-size:.85rem;font-weight:600;color:var(--text-primary)}
.cr-meta{font-size:.72rem;color:var(--text-muted)}
.cr-score-badge{padding:3px 10px;border-radius:20px;font-size:.75rem;font-weight:700}
.cr-score-badge.high{background:rgba(74,157,95,.15);color:#4a9d5f}
.cr-score-badge.mid{background:rgba(240,180,41,.15);color:#f0b429}
.cr-score-badge.low{background:rgba(196,69,54,.15);color:#c44536}
.cr-details{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:8px}
.cr-stat{text-align:center;padding:6px;background:var(--bg-hover);border-radius:6px}
.cr-stat-val{font-size:.82rem;font-weight:600;color:var(--text-primary)}
.cr-stat-lbl{font-size:.62rem;text-transform:uppercase;letter-spacing:.5px;color:var(--text-muted)}
.cr-alerts{display:flex;flex-wrap:wrap;gap:4px;margin-bottom:8px}
.cr-alert-tag{font-size:.68rem;padding:2px 7px;border-radius:10px;background:rgba(196,69,54,.15);color:#c44536}
.cr-expanded{display:none;margin-top:12px;border-top:1px solid var(--border-subtle);padding-top:12px}
.cr-expanded.open{display:block}
.cr-transcript-line{font-size:.75rem;padding:4px 0;border-bottom:1px solid var(--border-subtle);color:var(--text-secondary)}
.cr-transcript-line span{font-weight:500;color:var(--text-primary);margin-right:6px}
.lcm-coach-modal{position:fixed;inset:0;background:rgba(0,0,0,.65);z-index:9000;display:none;align-items:center;justify-content:center;backdrop-filter:blur(4px)}
.lcm-coach-modal.open{display:flex}
.lcm-coach-box{background:var(--bg-card);border:1px solid var(--border-color);border-radius:14px;padding:24px;width:440px;max-width:92vw;box-shadow:0 24px 60px rgba(0,0,0,.5)}